Timorae is a home and garden store for people who love making their space feel lived in – from the kitchen bench and the sunny windowsill to the balcony, courtyard and backyard.
We're an online-only store serving customers right across Australia, run from the United Kingdom and focused on bringing well-chosen pieces straight to your door.
How Timorae started
Timorae began with a simple belief: a home feels more like yours when something is growing in it. We wanted one place to find planters, garden accessories and home pieces that are practical enough for everyday life and good-looking enough to keep on show.
What we believe
Creating a space you love shouldn't take a renovation budget or a weekend at the hardware store. A good pot, a sturdy tool or the right finishing touch can change how a room or garden feels.
We look for natural textures, earthy colours and designs that last – pieces that handle the Australian sun, work in small spaces and fit easily into the way you already live.
What you'll find
Our range covers indoor and outdoor planters, garden tools and accessories, and home décor that brings a bit of the outdoors in. Every product earns its place by being useful, well made and easy to look after.
Who we are
We're a small, hands-on team rather than a big-box retailer. Each product is chosen against our own standards for quality, practicality and design.
Being online-first keeps us close to our customers and lets us keep shaping the range around what you actually use and enjoy.
Our promise to you
We keep things clear and simple: honest product information, reliable service and no surprises at checkout. That's why every order comes with free standard shipping across Australia and a 30-day change-of-mind return option, on top of your rights under the Australian Consumer Law.
How we operate
We want you to know exactly who you're buying from and how your order gets to you.
- Our business: Timorae is operated by ECOM SPARK LTD, a company registered in the United Kingdom (company number 17000749), with its registered address at Flat 1, 2 Griffin Street, Newport, NP20 1GL, United Kingdom.
- Who we serve: we're an online-only store for customers in Australia, with all prices shown and charged in Australian dollars (AUD), including GST.
- Fulfilment: orders are fulfilled and shipped by international logistics partners and warehouses, not from our registered address. Any import duties or charges are covered by us, so there's nothing extra to pay on delivery.
- Support: you can reach us at support@timorae.com or through our contact page.
Contact information
Have a question, or need a hand with an order? Our team is happy to help:
Email: support@timorae.com
Contact form: Contact page
Customer service hours (UK time)
Monday to Friday: 9:00am–5:30pm
Saturday and Sunday: 10:00am–3:00pm
We aim to reply to every message within 24 hours.
Company information
Store: Timorae
Company: ECOM SPARK LTD
Company number: 17000749
Registered address: Flat 1, 2 Griffin Street, Newport, NP20 1GL, United Kingdom
Thank you for shopping with Timorae.