Contact

We'd love to hear from you. Whether you have a question about an order, need help choosing the right planter or tool, or want to follow up on a return, our team is here to help. Send us a message using the form below or by email, and we'll get back to you within 24 hours during our service hours.

Contact information

Have a question, or need a hand with an order? Our team is happy to help:

Email: support@timorae.com
Contact form: Contact page

Customer service hours (UK time)

Monday to Friday: 9:00am–5:30pm
Saturday and Sunday: 10:00am–3:00pm

We aim to reply to every message within 24 hours.

Company information

Store: Timorae
Company: ECOM SPARK LTD
Company number: 17000749
Registered address: Flat 1, 2 Griffin Street, Newport, NP20 1GL, United Kingdom

Thank you for shopping with Timorae.