Timorae
BowLift | Neckiva Neck Pillow | Ergonomic & Ultra-light | Micro-Velours | Portable with Bag
Incl. GST
Relaxation and Ergonomics – with the Neckiva Neck Pillow, every pause transforms into a tranquil getaway.
Whether you're on a journey, at work, or relaxing at home: The incredibly lightweight Neckiva pillow features an ergonomic shape that delivers exceptional neck support, ensuring you can unwind anytime, anywhere.

📌 Perfect alignment while traveling:
The enhanced neck support encourages an upright head position – perfect for extended flights, train journeys, or office tasks.
✨ Extremely comfy and ultra-light:
Crafted from soft micro-velour – super lightweight, breathable, and designed to maintain its shape.
🎨 Ready for use in no time:
With the convenient storage bag, the pillow can be packed away efficiently – ideal for travel and immediate accessibility.
📋 Product Details:
- Material: Micro-Velour
- Product Dimensions: 30 × 30 × 15 cm
- Carrying Bag Dimensions: 15 × 12 cm
- Color: May differ based on screen configurations
Shipping
Every Timorae order ships free with standard delivery anywhere in Australia, tracked from dispatch to your door.
- Orders placed by 5:00pm AEST, Monday to Friday, start processing the same business day
- Handling time (Mon–Fri): 1–3 business days
- Transit time (Mon–Fri): 7–14 business days, so 8–17 business days in total from your order
- Delivered by trusted carriers such as Australia Post and Sendle
- Your tracking number arrives by email within 48 hours of dispatch
- Prices include GST – nothing extra to pay on delivery
Need to cancel? Email us within 12 hours of placing your order. After that, you can return your item under our 30-day returns policy.
Returns and refunds
Not quite right? Sending it back is simple.
- Change-of-mind returns accepted within 30 days of delivery
- Items should be unused and in their original packaging
- Email support@timorae.com and we’ll send your return authorisation and instructions
- We cover return shipping for faulty, damaged or incorrect items; for change-of-mind returns, return shipping is at your cost
- No restocking fees, and your rights under the Australian Consumer Law always apply
Contact
Email: support@timorae.com
Customer service hours (UK time):
Monday to Friday: 9:00am–5:30pm
Saturday and Sunday: 10:00am–3:00pm
We aim to reply to every message within 24 hours.
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