Ergonomic neck pillow with 3D quilting | Kalsten

Ergonomic neck pillow with 3D quilting | Kalsten

Gray / Low - (soft type)
$190.97 AUD
Sale price  $190.97 AUD Regular price 
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Ergonomic neck pillow with 3D quilting | Kalsten

Timorae

Ergonomic neck pillow with 3D quilting | Kalsten

In stock
$190.97 AUD
Sale price  $190.97 AUD Regular price 

Incl. GST

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Waking up in the morning with a stiff neck – again.

Anyone who wakes up with a tense neck knows the uncomfortable feeling that accompanies them all day long. This ergonomically shaped neck pillow cradles the head and neck in a natural position, keeping the spine in a healthy alignment throughout the night. Thanks to the 3D twisted quilting, the filling retains its place evenly – the result: a pillow that still provides the same support after weeks as it did on the first day.

Benefits

  • No more stiff mornings: The ergonomic shape brings the head and neck into a relaxed position, allowing you to wake up refreshed instead of starting the day with tension.
  • No more tedious hand washing: The pillow can simply be placed in the washing machine and retains its shape and support afterwards – no time-consuming hand care required.
  • No more wondering if the pillow still supports after weeks: The high-quality synthetic fiber filling quickly springs back to its original shape, so there’s no need to worry about the support diminishing.

Specifications

  • Size: 48 × 74 cm
  • Pillow height: Low (approx. 10 cm), Medium (approx. 12 cm), High (approx. 15 cm)
  • Height range: 10.1–15 cm
  • Cover: Breathable synthetic fiber fabric
  • Filling: High-quality synthetic fibers (down alternative)
  • Care: Machine washable
  • Surface: 3D twisted quilting
  • Colors: Gray, White, Pink, Blue, Light Pink, Green, Light Blue, Brown
  • Included: 1 washable neck pillow

Application

  1. Choose pillow height: Depending on your preferred sleeping position, select the appropriate height (Low, Medium, or High) – back sleepers often choose the low option, side sleepers the high.
  2. Position the pillow: Place the pillow in bed so that the curved side supports the neck and the head rests evenly.
  3. Wash: If necessary, put the pillow in the washing machine without special programs – after drying, fluff it up to ensure the filling distributes evenly.

Pro tip: After washing, fluff the pillow outside or tumble dry at a low temperature for a few minutes – this helps the filling recover faster, and the pillow will be ready for use again the same day.

 

Shipping

Every Timorae order ships free with standard delivery anywhere in Australia, tracked from dispatch to your door.

  • Orders placed by 5:00pm AEST, Monday to Friday, start processing the same business day
  • Handling time (Mon–Fri): 1–3 business days
  • Transit time (Mon–Fri): 7–14 business days, so 8–17 business days in total from your order
  • Delivered by trusted carriers such as Australia Post and Sendle
  • Your tracking number arrives by email within 48 hours of dispatch
  • Prices include GST – nothing extra to pay on delivery

Need to cancel? Email us within 12 hours of placing your order. After that, you can return your item under our 30-day returns policy.

Read our full shipping policy

Returns and refunds

Not quite right? Sending it back is simple.

  • Change-of-mind returns accepted within 30 days of delivery
  • Items should be unused and in their original packaging
  • Email support@timorae.com and we’ll send your return authorisation and instructions
  • We cover return shipping for faulty, damaged or incorrect items; for change-of-mind returns, return shipping is at your cost
  • No restocking fees, and your rights under the Australian Consumer Law always apply

Read our full return and refund policy

Contact

Email: support@timorae.com

Customer service hours (UK time):

Monday to Friday: 9:00am–5:30pm

Saturday and Sunday: 10:00am–3:00pm

We aim to reply to every message within 24 hours.

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