Timorae
Ergonomic neck support for relaxation Kalsten
Incl. GST
Product Description
Experience unparalleled comfort with the ergonomic neck support from Kalsten, specifically designed to relieve tension and promote optimal relaxation.
- Ergonomic Design: The neck support perfectly adapts to the natural shape of your neck and ensures even pressure distribution.
- High-Quality Materials: Made from durable, hypoallergenic foam that is both comfortable and breathable.
- Versatile Use: Ideal for use at home, in the office, or while traveling – your perfect companion for relaxation anytime.
- Easy Care: The removable cover is washable, ensuring easy cleaning and longevity.
Enjoy relaxed hours with the neck support from Kalsten and improve your posture as well as your overall well-being.
Shipping
Every Timorae order ships free with standard delivery anywhere in Australia, tracked from dispatch to your door.
- Orders placed by 5:00pm AEST, Monday to Friday, start processing the same business day
- Handling time (Mon–Fri): 1–3 business days
- Transit time (Mon–Fri): 7–14 business days, so 8–17 business days in total from your order
- Delivered by trusted carriers such as Australia Post and Sendle
- Your tracking number arrives by email within 48 hours of dispatch
- Prices include GST – nothing extra to pay on delivery
Need to cancel? Email us within 12 hours of placing your order. After that, you can return your item under our 30-day returns policy.
Returns and refunds
Not quite right? Sending it back is simple.
- Change-of-mind returns accepted within 30 days of delivery
- Items should be unused and in their original packaging
- Email support@timorae.com and we’ll send your return authorisation and instructions
- We cover return shipping for faulty, damaged or incorrect items; for change-of-mind returns, return shipping is at your cost
- No restocking fees, and your rights under the Australian Consumer Law always apply
Contact
Email: support@timorae.com
Customer service hours (UK time):
Monday to Friday: 9:00am–5:30pm
Saturday and Sunday: 10:00am–3:00pm
We aim to reply to every message within 24 hours.
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