Timorae
Neck pillow Kalsten
Incl. GST
Experience Ultimate Comfort with the Kalsten Neck Pillow
The Kalsten Neck Pillow has been specially designed to provide you with maximum comfort during travel and everyday life. With its ergonomic shape and high-quality material combination of breathable mesh and soft plush, it ensures optimal support and relaxation of the neck muscles.
- Ergonomic Design: conforms to the shape of the neck and provides ideal support.
- High-Quality Materials: combination of breathable fabric and velour-like plush for perfect comfort.
- Practical for On-The-Go: lightweight and portable, ideal for travel, in the car, or at the office.
- Easy to Care For: removable and washable cover for easy cleaning.
Thanks to its stylish design, the Kalsten Neck Pillow is not only functional but also a chic companion for any occasion. Treat yourself or your loved ones to the perfect gift for a relaxing journey.
Shipping
Every Timorae order ships free with standard delivery anywhere in Australia, tracked from dispatch to your door.
- Orders placed by 5:00pm AEST, Monday to Friday, start processing the same business day
- Handling time (Mon–Fri): 1–3 business days
- Transit time (Mon–Fri): 7–14 business days, so 8–17 business days in total from your order
- Delivered by trusted carriers such as Australia Post and Sendle
- Your tracking number arrives by email within 48 hours of dispatch
- Prices include GST – nothing extra to pay on delivery
Need to cancel? Email us within 12 hours of placing your order. After that, you can return your item under our 30-day returns policy.
Returns and refunds
Not quite right? Sending it back is simple.
- Change-of-mind returns accepted within 30 days of delivery
- Items should be unused and in their original packaging
- Email support@timorae.com and we’ll send your return authorisation and instructions
- We cover return shipping for faulty, damaged or incorrect items; for change-of-mind returns, return shipping is at your cost
- No restocking fees, and your rights under the Australian Consumer Law always apply
Contact
Email: support@timorae.com
Customer service hours (UK time):
Monday to Friday: 9:00am–5:30pm
Saturday and Sunday: 10:00am–3:00pm
We aim to reply to every message within 24 hours.
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